Living Word Chapel Privacy Policy

Last Updated: August 13, 2025

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1. Introduction

Living Word Chapel (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information—whether in person at our church, through our website, mobile app, livestream platforms, or other ministry activities.

Church Information:
Living Word Chapel
13833 Richmond Ave, Houston, TX 77082
Phone: 281-497-9673

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2. Information We Collect

We may collect the following types of information:

Personal Information

• Name, address, email, phone number
• Birth date, gender, family details
• Prayer requests or pastoral care notes
• Event registrations, volunteer sign-ups, and ministry involvement
• Photos and videos from services or events (with consent where required)

Financial Information

• Online or in-person giving records
• Payment card or bank details (processed securely via third-party providers)

Online Information

• IP addresses, browser type, device information
• Website cookies and analytics data

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3. How We Collect Information

We gather information when you:

• Visit or contact the church
• Register for events or ministries
• Submit prayer requests or counseling forms
• Give online or in person
• Sign up for newsletters or text alerts
• Use our website, app, or livestream chat

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4. How We Use Your Information

Your information may be used to:

• Communicate with you about church activities, services, and updates
• Provide pastoral care and prayer support
• Process donations and issue tax receipts
• Organize events, classes, and volunteer opportunities
• Improve our website, livestream, and online engagement
• Comply with legal obligations

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5. Sharing Your Information

We do not sell or rent your personal data. We may share it only with:

• Trusted third-party service providers (e.g., church management software, email platforms, payment processors, livestream services)
• Ministry partners for joint events or programs (only as needed)
• Legal authorities when required by law

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6. Data Storage and Security

We store your data securely, using restricted access, passwords, and encryption where applicable. Financial data is handled through secure, PCI-compliant processors.

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7. Retention of Information

We keep personal data only as long as necessary for ministry, legal, or accounting purposes, after which it is securely deleted or anonymized.

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8. Your Rights

You have the right to:

• Access and request a copy of your personal data
• Update or correct your information
• Request deletion of your data (unless retention is legally required)
• Opt out of emails, texts, or other communications

To exercise these rights, contact us at:
📞 281-497-9673

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9. Photography & Media

Photos and videos may be taken during services and events for ministry purposes. If you do not wish to appear in media, please notify a staff member or email the church office. For minors, parental or guardian consent will be obtained before publishing identifiable images.

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10. Cookies & Online Tracking

Our website and app may use cookies, analytics, and similar tools to improve functionality and understand how people engage with our content. You can adjust your browser settings to decline cookies if desired.

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11. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. Parents or guardians may request deletion of a child’s information at any time.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised “Last Updated” date. Continued engagement with Living Word Chapel after updates indicates your acceptance of the revised policy.

Contact Us
Living Word Chapel
13833 Richmond Ave, Houston, TX 77082
📞 281-497-9673

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